Monthly Hosting and Support Fee Breakdown

• Hosting and ancillary software licensing (for Microsoft SQL etc)
• MAS integration support
• Website application support.

Part One - Hosting

Most companies have a single server where they would like to host the website with a 1.5 mb (T1) internet connection to it. We consider your website to be a business critical application and have an infrastructure in place that supports it. We have about 100 pieces of equipment in 4 lockers in a co-location facility which are used to host and support your website. We have set up arrays of equipment to host a limited number of websites in order to maximize support and uptime. A typical array includes:

• 5 load-balanced web servers with a pre-production admin web server
• 2 redundant database servers
• Another database server to run the staging database.
• All connected to a SAN (Storage Area Network)
• We currently have a 100 mb internet connection burstable to 500 mb (we are moving to a 1GB connection soon)
• We have 24/7 monitoring on all equipment and applications with alarms that alert our staff
• We have ancillary email, DNS, and specialty servers
• We have redundant media servers to hold any video/audio files.
• We have backups to the millisecond. Physical backups of the entire system are stored offsite.
• The facility has a fire suppression system, battery backup, and diesel generator backup.

• We are the first line of defense for any issues with the integration into MAS
• We support the staging database server and software that transforms MAS data into website friendly formats
• We also support the mapping of the database tables into and from MAS
• We fix all technical issues no questions asked.

• Websitepipeline has a complete version management system that runs every website.
• Websitepipeline will support /fix any issues that arise at no additional charge.
• Easy upgrades with hundreds of modules available.
• A ticketing system that is constantly monitored.